Download the Data Capture software here:
- Run the executable on a Laptop that’s on the same network as your POS.
- Click configure and verify the following settings are in place:
- Point the POS to the IP address of the laptop that has the Data Capture software running.
- Click start in the Data Capture software and then send an example of the order you’re having issues with.
- Send that same order at least a couple times and document exactly what buttons your pressing on the order taking register.
- Copy the data from the Data capture software and save in notepad. Provide the example orders to email@example.com