Equipment needed:
Window laptop with Ethernet port
9 pin male serial port
Ethernet cable
Software needed:
Set IP address of your laptop
- Press the Windows key + R to open the run prompt.
- At run prompt, type “ncpa.cpl” and press Enter.
- You will typically see Ethernet or Local Area connection. Right click on the adapter and select “Properties,” a window will appear.
- Find TCP/IP version 4 and double click on it.
- Change the IP address to 10.0.0.100. Change the subnet mask to 255.255.255.0. You can leave the gateway blank.
- Hit “OK” to all prompts.
Test communication lines to the COD
- Locate Ethernet cable from COD1 and plug directly into the laptop.
- Press the Windows key + R to open the run prompt.
- At run prompt, type “CMD” and press enter. This will open command prompt.
- At command prompt, type “ping 10.0.0.131” and press Enter for COD1 or “ping 10.0.0.132” and press Enter for COD2. If communications are successful, you will see 4 replies with the following information:
Reply from 10.0.0.131: bytes=32 time =10ms TTL=64
If replies are given, proceed to step 5.
If no replies are given, there is a communication issues leading to the OCB. Check the Ethernet cable and make sure the COD has power and attempt to ping the unit again.
- Open POS Emulator.
- For the POS Type select PC-POS and click next.
- Select Network for communications and enter IP address 10.0.0.131 for COD1 and 10.0.0.132 for COD2 and click “Next” then “Finish.”
- Click the “Run button” check for test orders on the COD. If test orders are seen, the COD and Ethernet cable to the display are working properly.
Test communications to each Tibbo
- Run an Ethernet cable from your laptop directly into the Tibbo.
- Press the Windows key + R to open the run prompt.
- At run prompt, type “CMD” and press enter. This will open command prompt.
- At command prompt, type “ping 10.0.0.133” and press Enter for Tibbo1 or “ping 10.0.0.134” and press Enter for Tibbo2. If communications are successful, you will see 4 replies with the following information:
Reply from 10.0.0.133: bytes=32 time =10ms TTL=64
If no replies are given, there is an issue with the Tibbo and its settings will need to be checked.
Checking settings on the Tibbo
- Run an Ethernet cable from your laptop directly into the Tibbo.
- Open Tibbo DS Manager from your
- Tibbo DS Manager will automatically scan for any Tibbos on the same network. If none are found power cycle the Tibbo and hit Refresh. If none are still found, the Tibbo may need to be replaced.
- Double click on the found Tibbo and verify the settings below are correct and make any necessary changes.
Network |
Default |
Owner Name |
Blank |
Device Name |
Blank |
MAC-address |
Do not change |
DHCP |
0-Disabled |
IP-address |
10.0.0.133 Tibbo1 10.0.0.134 Tibbo2 |
Port |
1001 |
Registration at dDNS Server |
0- Disabled |
dDNS Server IP-address |
(irrelevant) |
dDNS Server port |
(irrelevant) |
Auto-registration on Link Server |
0- Disabled |
Gateway IP-address |
10.0.0.0 |
Subnet mask |
255.255.255.0 |
Connection |
|
Connection timeout (min) |
0 |
Transport Protocol |
1-TCP |
Broadcast UDP data |
(irrelevant) |
Link Service login |
0-Disabled |
Inband commands |
0-Disabled |
Data login |
0-Disabled |
Routing Mode |
2-Client Only |
Accept connection from |
(irrelevant) |
Connection mode |
1-On data OR command. |
Destination IP-address |
10.0.0.131 Tibbo1 10.0.0.132 Tibbo2 |
Destination port |
48501 |
Notification destination |
0-Last Port |
Serial port |
|
Serial interface |
0-Full-duplex |
RTS/CTS flow control |
1-Local |
DTR mode |
0-Idle or Remote |
Power-up DTR state |
0-LOW |
Baud rate |
3-9600 bps |
Parity |
0-None |
Data bits |
1-8 bits |
Soft entry into Serial programming |
0-Disabled |
Escape character … |
(irrelevant) |
On-the-Fly commands |
0-Disabled |
Password for on-the-fly commands |
(irrelevant) |
Notification bitmask |
0 |
Outbound Packets |
|
Max packet length |
255 |
Max intercharacter delay |
10 |
Start on any char |
1-Yes |
Use start-character |
0-No |
Start character (ASCII code) |
0 |
Use stop-character |
0-No |
Stop character (ASCII code) |
0 |
Number of post-characters |
0 |
Verify your 9-pin male serial port is working properly
- Press the Windows key + R to open the run prompt.
- At run prompt, type “devmgmt.msc” and press enter.
- In Device Manager, you should see a listing for Ports (Com & LPT). There should be a listing for your 9-Pin male serial adapter, note the Com port that this is set to. If you see it, your device is working properly. If you do not see anything under Ports (Com & LPT) or Ports (Com & LPT) is not listed at all, look for a device that has an exclamation mark beside it. Double click on the device and hit “Update driver.” If no drive if found, you will need to check with the manufacturer of the 9-pin serial device.
Final testing
- Once you have verified communications to the COD, Tibbos and have a working 9-pin serial port, we will now test the system together.
- Plug Ethernet cable from COD1 directly into Tibbo1 (10.0.0.133)
Plug Ethernet cable from COD2 directly into Tibbo 2 (10.0.0.134)
- Locate the serial hub, this may be the 151 Equinox, NPort Moxa or Aten box.
- Remove the serial cable from Port1 (COD1) or Port2 (COD2) and plug it into the your 9-pin serial adapter.
- Open Pos Emulator
- For the POS Type select PC-POS and click next.
- Select Serial for communications and click on the arrow just to the right, this should give you more options.
- Click “Detect Now,” this bring up one of two messages. If you get “An OCS unit has been found” proceed to step 9a. If “No OCS unit has been found” proceed to 9b.
9a. Click the run button check for test orders on the COD. If test orders are seen, the COD, Ethernet cable and Tibbo are working properly. Remove serial cable from your 9-pin male adapter and plug it back into your serial hub and contact ATOS for further support.
9b. You will need to manually change the com port. Set it to match what was found under Device manager under Ports (Com and LPT). Click “Next”, “Finish” then “Run”. If you see the test orders your Delphi equipment is fine. If no test orders are seen, you will need to replace the Tibbo.
Comments
0 comments
Please sign in to leave a comment.