Michael Pham

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Activity overview

Latest activity by Michael Pham
  • Michael Pham created an article,

    Adjust dayparts

    Fast Track 2000 series: Press MAIN MENU Press DOWN ARROW to SET PARAMETERS and press ENTER SELECT. Enter 000000 (DOWN ARROW) for the access code. Press DOWN ARROW to DAYPARTS and press ENTER SELECT...

  • Michael Pham created an article,

    Adjust store hours

    Fast Track 2000 series: Press MAIN MENU Press DOWN ARROW to SET PARAMETERS and press ENTER SELECT. Enter 000000 (DOWN ARROW) for the access code. Press DOWN ARROW to TIME/STORE HOURS and press ENTE...

  • Michael Pham created an article,

    Track SA reports from an offsite location

    In order to access Track SA's reporting abilities offsite, you will need port forwarding 3 communications ports to the timer's internal IP address.  This is typically done in your router's configur...

  • Michael Pham created an article,

    Troubleshooting Delphi COD with Tibbo serial server at McDonald’s

    Equipment needed: Window laptop with Ethernet port 9 pin male serial port Ethernet cable Software needed: POS Emulator Tibbo Serial Server 32 bit Tibbo Serial Server 64 bit   Set IP address of your...

  • Michael Pham created an article,

    Dtpoll "Forcibly closed connection" or "Frameworks" error.

    If you are getting the error " Forcibly closed connection within the Dtpoll software, use the following steps: 1. If the Fast Track PC software is not install on the PC, download and install the Fa...

  • Michael Pham created an article,

    How to replace an OCS display

    Instrutcions on how to replace an OCS display with a replacement. 

  • Michael Pham created an article,

    Fast Track Software Suite - Reporting tutorial video

    Fast Track Software Suite - Reporting Tutorial

  • Michael Pham created an article,

    Fast Track 2000/3000 E3 Unable to connect

    If you are unable to connect to the Fast Track from your computer, you can take the following steps: Check for a link light on the E3 card inside the Fast Track.  The link light should be on the r...

  • Michael Pham created an article,

    How to determine if you have a detection problem in your drive thru

    How to determine if you have a detection problem in your drive thru.  You will need to generate an archive report (Fast Track PC software) or Daily Report from the main console.  Now compare the nu...

  • Michael Pham created an article,

    Locked on detection

    If you have a L light that is stuck on with no car present, you can attempt to do a reset loop to clear the detection. In a 3000 series timer, you will need to do this from the Remote Control funct...